Frequently Asked Questions
I'm not sure which product would be best, can you advise?
Yes, our highly experienced engineers can discuss your needs and go through all the technical details in order to identify the best product. If you have constraints such as available volume, weight penalties, documentation, delivery deadlines or budget limits, we would also take these into account to find the best fit. It may be that the resultant compromise may not be ideal and we can point this out with recommendations of some options for your consideration.
I want to achieve this, can you offer a better way of doing it?
Yes, our highly experienced engineers will understand your situation and as an independent distributor, we can then propose the optimum solution that is truly vendor independent. Why not ask us for a second opinion and remove the risk before committing to your purchase?
What shipping options do you offer for the UK?
We ship using TNT on a next day service to most of mainland UK. Some parts of Scotland and the offshore islands may take longer. Timed, Saturday and Same Day services may be possible for a surcharge. Alternatively, you are welcome to collect in person or arrange with your courier to collect on your behalf.
What export shipping options do you offer?
For many countries, we can offer courier delivery door to door with options for Economy or Express services which could be between 1 and 5 days depending on the destination.
Larger shipments can be arranged by sea or air freight if required.
We also offer Ex Works availability if you prefer to arrange your own courier or Freight Forwarder to arrange collection.
I need to test compressed air quality to ISO 8573, can you help?
Yes, we understand the requirements of ISO 8573 and can advise you on the correct products to meet your needs. We can supply products for sale or lease depending on your preferences. ISO 8573 Air Purity Measurement
Can you offer onsite ISO 8573 testing?
We can supply products suitable for ISO 8583 testing but do not offer onsite testing as a service. However, some of our customers do offer this service and we may be able to recommend someone in your area. ISO 8573 Air Purity Measurement
Can you offer EN161 valves for gas with ATEX certification?
Yes, we can offer suitable valves for pressures up to 40bar and sizes up to DN250 with Ex n, Ex me and Ex d certification. EN161 compliant valves for Natural Gas
What do you need to know to supply a replacement Nadi solenoid valve?
Nadi solenoid valves use a part code that defines the valve with additional options separated by slashes (/). On the valve however, these options may not all be shown in the part number and to be sure, it’s best to provide the part number, coil voltage and frequency, pressure rating (from nameplate) and conduit entry thread for those valves with green IP67 or blue ATEX/GOST/IECEx terminal housings.
How do I identify the conduit thread for a Nadi solenoid valve?
The Nadi solenoid valve coil housing for IP67 and ATEX/GOST/IECEx has a threaded port for the electrical connection that is available in one of 3 different thread options. Cast on the side of this threaded socket is a flat section that will be engraved either, M20 x 1.5, 1/2″NPT or 1/2″GK corresponding to the actual thread.